DART Frequently Asked Questions

Service Area, Times and Days of Operation?

Operation is within the city limits of Gadsden, Monday through Friday( except holidays) from 6 a.m. until 6 p.m. Saturday service is from 9 a.m. to 6 p.m. On Tuesdays and Thursdays a bus operates within Attalla city limits by taking passengers to Attalla and picking up Attalla passengers for transport to Gadsden. On Thursdays a bus operates within the Rainbow City limits by taking passengers to Rainbow City and picking up Rainbow City passengers for transport to Gadsden.

Who can use DART?

Anyone can use DART. Service is open to the general public. Children 5 years or younger must use child restraint seats furnished by the passenger.

What types of trips does DART provide?

Medical trips, Work trips, Social Service trips, utility payments, shopping trips, banking, social and recreational trips within service areas and times. How do I get DART service?

Call 543-3278, preferably 24 hours in advance of your desired trip. Provide information to the dispatcher of including your name, number of passengers, pickup point, destination, desired pickup time, your phone number, and if you will be returning on DART. The Dispatcher will schedule you a pickup and give you a pickup time if service is available. The Dispatcher Office hours are at 7:00 a.m. to 6:00 p.m.

Costs to Ride?

The regular fare is $1.50 each time you board the bus. The fare for passengers 60 years and older, passengers with a disability and passengers on Medicare is $0.75 each time they board the bus. The exact fare is due at the time of boarding the bus or the driver may refuse service. Drivers do not make change. Bonus tickets are available in books of 12 for $7.50. Passengers with a fare of $1.50 are required to pay 2 tickets each time they board the bus.

Will there be someone on the bus to assist me?

All DART buses have a wheelchair lift which will be operated by the driver. The driver will not be available to assist passengers with packages or to assist you boarding the bus. If you are elderly or handicapped and need assistance, someone may accompany you on the trip at no cost. If you need the wheelchair lift and will have an assistant with you, it should be cleared through the DART office prior to your first trip. The front seats on all DART buses are reserved for elderly and handicapped passengers at all times. Other passengers are reminded to consider this before using these seats.

Service During Severe Weather

DART service is suspended during severe weather . Listening to your radio will keep you informed of service interruptions. During severe weather warnings operations are suspended and resumed when the threat is over. Every effort will be made to complete all passengers trips.

For more information call 543- (543-3278) or 549-4519